ESSENTIALS OF ORGANISATION BEHAVIOUR(MGT104)
1.Foundations of Organisational Behaviour: - The nature and determinants of organisational behaviour , Roles & Functions of Managers & need for knowledge of OB, contributing disciplines to the field
2.Individual Behaviour : Biographical characteristics, Ability: intellectual, physical, ability job-fit,
Learning: theories of learning; classical conditioning, operant conditioning, social learning, Reinforcement Schedules
3.Values: meaning and importance
Attitudes: meaning, components, major job attitudes. Cognitive dissonance theory, attitudes & Job satisfaction: meaning, responses to job dissatisfaction
4.Personality: Determinants, Introduction of Sigmund Freud theory of Personality, Personality Testing: Myers Briggs Type Indicator, Cattell 16PF, Big Five model, Emotions: affect, emotions and moods.
Emotional labor, affective events theory, emotional intelligence(concept)
5.Perception: Factors influencing perception, Attribution theory, Frequently used shortcuts in judging others & Individual Decision Making: Link between Perception and individual decision making, Common Biases and errors in decision making, Creativity in decision making
6.Work Motivation : Early Theories (Mc. Gregor’s Theory X & Y , Abraham Maslow’s Need Hierarchy Theory , Herzberg’s Two Factor Theory) & Contemporary Theories (Mc. Clelland’s 3 Needs Theory , Alderfer’s ERG Theory , Adam’s Equity Theory & Vroom’s Expectancy Theory, Goal Setting Theory) & Application of Motivation Theories.
7.Group Behaviour : Types of Groups, Stages of Group Development, Group Decision Making, Group Properties: Roles, Norms, Status, Size and cohesiveness
8.Understanding Teamwork : Types of Teams, Creating Effective teams, Turning individuals into team players
9.Current issues in organizational communication: Gender and Cross cultural issues, Politically correct communication
10.Leadership : Basic Approaches (Trait Theories, Behavioural Theories: Ohio State Studies, University of Michigan Studies, The managerial Grid & Contingency Theories: Fiedler Model, Hersey and Blanchard’s Situational Theory, Leader-Member Exchange theory, Path Goal Theory) Followership, Its types, Influence of National Culture on Leadership style, Gender issues in leadership
11.Culture: Creating and sustaining the work culture, types of organizational culture, How employees learn Culture: Role of Stories, Rituals, Material Symbols and Language , Changing Organizational Culture
12.Impact of Organizational Structure on Work Culture
13.Power and Politics: Basis of Power, Power Tactics, Responses to organizational politics and ethics of political behaviour
14.Conflict; transition in conflict thought, the conflict process, conflict and negotiation: bargaining strategies, negotiation process, issues in negotiation
15. Organisational Change & Stress Management: Forces for change, types of change, resistance to change, Lewin’s 3step model for managing planned change, Contemporary change issues, Sources of stress, individual differences, managing stress
Textbook:
1. Robbins S P & Sanghi Seema, Organization Behaviour, McGraw Hill.
Additional Readings:
Chapter 1, 6, 10 of Luthans Fred, Organizational Behavior, McGraw Hill, 11/e
Chapter 1, 6, 20, 24 of Pareek Udai, Understanding Organizational Behavior, Oxford, 2/e
Chapter 4 to 6, 13 to 17 of Mc Shane & Von Glinow, Organizational Behavior, Mc Graw Hill, 3/e